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Terms of Service

Welcome to BeRocker. These Terms of Service (“Terms”) govern your access to and use of our SaaS CRM platform and services (“Services”) provided by BeRocker (“we”, “our”, or “us”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By registering for or using BeRocker, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

2. Changes to Terms

We may modify these Terms at any time. Any changes will be posted on our website and become effective immediately upon posting. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

3. Description of Services

BeRocker is an AI-powered CRM designed specifically for auto transport brokers. Our platform includes software, integrations, and resources that help streamline your operations and accelerate business growth.

4. User Accounts

  • Registration: To access certain features, you must register for an account and provide accurate, complete, and current information.
  • Security: You are responsible for maintaining the confidentiality of your account credentials.
  • Eligibility: You must be a representative of a legitimate auto transport brokerage to use our Services.

5. Subscription and Payment

  • Fees: Some features of our Services may require a paid subscription.
  • Billing: All payments are non-refundable unless otherwise stated.
  • Upgrades and Downgrades: You may modify your subscription plan in accordance with the options provided on our platform.

6. License and Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services solely for your internal business operations.

7. User Obligations and Conduct

You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of others.

8. Data, Privacy, and Security

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Intellectual Property Rights

All content, trademarks, logos, and software provided through our Services are the property of BeRocker or its licensors.

10. Termination

We reserve the right to suspend or terminate your access to our Services at our sole discretion, with or without notice.

11. TCPA Compliance Statement

BeRocker is committed to supporting our customers’ compliance with the Telephone Consumer Protection Act (TCPA) and other applicable telemarketing regulations. By using our platform, you (the Customer) acknowledge and agree to the following:
11.1. Customer-Supplied Phone Numbers:
• All recipient phone numbers used with BeRocker’s platform are provided and uploaded solely by the Customer. BeRocker does not supply, sell, lease, or otherwise provide phone numbers for calling or messaging. • The Customer remains the sole owner and manager of its telephony service accounts and phone numbers.
11.2. Customer-Initiated Campaigns:
• All campaigns, including call content, timing, frequency, and target lists, are created, scheduled, and managed exclusively by the Customer. • BeRocker does not preset, auto-schedule, or automatically initiate any calls or campaigns on the Customer’s behalf.
11.3. Platform and Tools Only:
• BeRocker provides the AI-powered tools and user interface to enable Customers to control and execute their campaigns. • BeRocker does not initiate, control, or profit directly from calls made using the platform.
11.4. Call Recording:
• Calls may be recorded strictly for quality assurance and operational integrity. • BeRocker does not review, analyze, or monitor the content of call recordings. Recordings are used only for verifying technical performance (e.g., connection success or failure) and billing accuracy.
11.5. Customer Responsibility:
• By using BeRocker’s services, the Customer certifies that it has obtained all necessary prior express consents required under the TCPA and applicable law for all calls and messages sent using the platform. • The Customer bears full responsibility for ensuring its own compliance with the TCPA and any related federal, state, or local laws.
11.6. Content Control:
• The Customer has full control over the content of calls and AI interactions. BeRocker provides the framework and tools but does not draft, approve, or control the Customer’s scripts or call flow.
11.7. Do-Not-Call & Opt-Out Management:
• BeRocker provides tools and/or APIs for Customers to upload, maintain, and scrub against internal Do-Not-Call (DNC) lists and manage recipient opt-out requests. • Calls or messages to numbers flagged as DNC within the Customer’s lists are automatically disallowed by the system.
11.8. Indemnification:
• The Customer agrees to indemnify and hold BeRocker harmless against any claims, damages, or fines arising from the Customer’s violation of the TCPA or other applicable laws.

12. Contact Information

By using BeRocker, you acknowledge and accept these terms and confirm your commitment to responsible, compliant use of our services.

If you have any questions about these Terms, please contact us:

Email: info@berocker.com